Support Centre

How can we help?

Whether you’re joining your first meditation circle or coordinating a nationwide retreat, the PMC Hindi support team is designed to respond quickly and resolve issues end-to-end. Choose a category below or reach out directly through our priority channels.

Instant support options

Priority WhatsApp

Live support during sessions and urgent registration help.

Start a chat

Email desk

Detailed queries, receipts, facilitator onboarding.

Email support@pmchindi.com

Knowledge base

Step-by-step tutorials and best practices for the PMC App.

Browse articles

Escalation matrix

For critical issues, follow the steps below so we can resolve the situation without delay.

  • Live session disruption

    Message us on WhatsApp with your registration ID and the session code. We respond within 5 minutes.

  • Payment duplication

    Email support@pmchindi.com with transaction proof. Refunds are processed within 3-5 business days.

  • Facilitator emergency

    Reach your PMC coordinator directly or message +91 98738 18909 with “FACILITATOR SOS”.

What’s coming next

We are continuously investing in better tooling and community experiences that make self-service seamless.

  • Self-service dashboard (Q1 2025)

    Manage registrations, download invoices, and update participant details on demand.

  • Community forum (Q2 2025)

    Connect with fellow meditators, share experiences, and get peer-to-peer support.

  • Facilitator portal (Q3 2025)

    Upload resources, track participant engagement, and coordinate co-hosts with one login.

Didn’t find what you need?

Email us with the subject line “Need a callback” and we will schedule a phone conversation at your preferred time.

Request a callback
Support | PMC Hindi | PMC Programs